DELIVERY DURING SALE PERIODS
*During any SCANLAN THEODORE sale promotion, orders are subject to delay due to the volume of orders received within these periods which will impact the time we can dispatch orders and get them to you. We apologise in advance for any inconvenience this may cause. Please allow up to 5 business days for dispatch of your order during this time. Once your order has been shipped, normal shipping times apply.
SCANLAN THEODORE DELIVERS NATIONWIDE WITH AUSTRALIA POST FOR A FLAT RATE OF $10
Orders placed prior to 12pm will be dispatched same day or the following business day if purchased over the weekend or on a public holiday. Once dispatched, domestic orders will be delivered within 1-3 business days, depending on your location.
Australia Post are currently experiencing delays. We apologise in advance for any inconvenience this may cause. For the latest alerts and service updates, view here.
When your order has been placed, a confirmation email will immediately be sent to your nominated email address. If you do not receive a confirmation email, please submit a request.
All parcels require a signature upon delivery, Scanlan Theodore does not offer ‘Authority to Leave’. If the address provided is unattended, an attempted delivery card will be left and your parcel will be redirected to the nearest Post Office.
Any parcel over 10kgs may occur additional shipment fees.
Please note SCANLAN THEODORE does not deliver to PO Box or Parcel Locker addresses, these may be subject to cancellation. If delivery is to a business address the name of the business is required, without this information Australia Post is unable to deliver your parcel.
SCANLAN THEODORE DELIVERS INTERNATIONALLY WITH DHL EXPRESS FOR A FLAT RATE OF AUD$35
International orders will be delivered within 3-7 business days depending on your location.
You are currently on our Australian based site, which ships to the following international locations:
New Zealand (orders with a value over AUD$1000 will incur D&T's)
Depending on the destination country and purchase value of your order, you may be required to pay duties and taxes. It is the responsibility of the receiver to pay for this charge, not Scanlan Theodore. Scanlan Theodore is unable to refund duties and taxes for international orders that are returned. Should you require further information regarding duties and taxes please contact your local customs office.
All parcels require a signature upon delivery. If the address provided is unattended, an attempted delivery card will be left or DHL will contact you via email. Your parcel will be redelivered the following day with an option to reschedule the delivery. Please note SCANLAN THEODORE does not deliver to PO Box or Parcel Locker addresses, these may be subject to cancellation.